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F.A.Q

Frequently asked

Common Questions

Hair is… complicated.

It needs lots of moisture, especially if it has been prelightened or curly texture.

The scalp needs to be kept clean. The ph level needs to be kept at 4.5 and 5.5. The natural hair acidity prevents fungi and bacteria in the hair and scalp, and keeps the cuticle closed and healthy.

Using good quality and the correct products for your hair type. The difference between supermarket and salon products are the grade of ingredients, they may sound the same name wise, but the quality and formulation is quite different.

Please ensure you are using good quality products before and after appointment.

This ensures that your chemical service will not have any unexpected results.


Absolutely, from the elements, to your activity level, this should all be considered in the colour, cut and extension choices you make. For example, if your outdoors a lot, you need to factor the environmental factor, eg; wind, sun, rain, as these can fade colours, dry the hair out, easily mess your styling.

It sure does. Whether it’s chlorinated or salt not to mention unfiltered metallics even in your shower both can strip colour and dry it out hair.

It is important to wet hair in the shower and use regular conditioner or leave in conditioner to help stop your hair from absorbing unwanted chemicals.

Afterwards it is also very important to wash your hair afterwards to remove unwanted impurities which can not only strip the colour and dry it out, but also cause build up of chemicals and weaken the hair causing breakage, but also very seriously cause a chemical reaction with hair colouring and lightening. These unwanted reactions can be steaming, water loss, breakage, green and orange tones from metallic corrosive reactions when lightener applied.

Purple shampoo is used to counteract yellow tones, it shouldn’t be used if blonde is clean, as it will over tone and deposit pigment, turning it purple/grey or blue.  Blue shampoo/toner should only be used to counteract orange, if used incorrectly it can cause hair to turn blue. If you are unsure or worried about using these products, an alternative can be coming to to the salon for in between colour toning. 

Extensions

Extensions: Tapes VS Handmade Weft Extensions

Tape extensions 

For a typical full head is around $700, not including a colour done to your natural hair.

Weft extensions 

For a typical full head is around $1300, not including a colour done to your natural hair.

Handmade wefts in particular, are sewn on by hand, which is takes longer to do than by a machine.

The prices above are based on high quality extensions that are generally double drawn, 100% European or Brazilian hair, small flush tracks (in particular handmade NOT machine weft which is adds a lot of weight to the track) and installation with proper knowledge and placement is also taken into account.

Tape extensions are installed in the hair by sandwiching a thin slice of your natural hair in between to pieces of double sided extensions. 

Weft extensions are installed by creating a track with beads, which then the weft of hair is stitched onto the track.

Tape extensions

Last between 4-12 weeks, depending on hair growth, how well they are cared for and tension applied) along with proper care and regular brushing to maintain the quality and prevent matting.

Weft extensions 

Last between 4-8 weeks, depending on hair growth, how well they are cared for and tension applied) along with proper care and regular brushing to maintain the quality and prevent matting.

Tape extensions require a dissolver to loosen the tape glue apart. The old tape needs to be peeled off to prevent a gluggy build up. The hair is washed and dried before reapplying and if required, colours on your natural head are done while the tapes are off as the colour will loosen the tapes adhesive power and cause them to slide out of the head. New tape is applied on the extensions before being applied to your natural hair, which also is washed and dried to keep your scalp clean and healthy.

Weft extensions 

The thread used to attach and fasten to beaded track is cut. If the bead is in good condition it is opened and lifted and clamped back up. Once the row is relighted or beaded, the weft is sewn back on again. If hair is clean, no wash and blow dry is required.

Perhaps, but there is no guarantee offered on self purchased hair and an installation price will still be charged according to type and amount as well as toning or colouring to match your hair.

Tape extensions 

Moveups are done every 4-12 weeks (depending on hair growth, hair texture and density, how well they are cared for and tension applied) 

For 10pairs= $95

For 20pairs= $175

For 30pairs= $195

For 40pairs= $210


Weft extensions 

Wefts will need to be moved up every 6 to 8 weeks (depending on hair growth, hair texture and density, how well they are cared for and tension applied)

One Row= $110

Two Rows= $155

Three Rows= $210 

Four Rows= $255 

Tape extensions 

No, you MUST wait 2-3 days (the longer the better) to allow the tapes to bond/set/together.


Weft extensions 

Yes you can wash them straight away.

Short answer, yes for all type of extensions. Otherwise matting, discolouration, breakage, slipping and loosening of the bonds will occur.


It is difficult to give a universal answer to this question.

For all types of extensions, it usually come down to how you care for your extensions and your personal lifestyle and maintenance routine.

The easy answer is anywhere from 4-12 months. If you are consistently styling your hair and using low-grade products, the max life of your extensions could be anywhere between 4-6 months.

If you take gentle care of your extension hair, limit your use of hot tools, and always use professional grade products, always brush to detangle and thoroughly dry you hair they can last up to 9-12 months.

Tape extensions 

After a consultation is complete to work out what results you are after, a non refundable deposit is required. Tapes depending on availability due to demand, can be available within a day to two weeks depending what’s in stock or whether a big order is due.


Weft extensions 

Due to the price (which is affected by very high and specific standards that are for the wefts to be micro, 50% ratio, 100% Brazilian hair and custom colour) hair is made to order after a consultation to work out what results you are after, a non refundable deposit is required. The hair takes a total of two weeks to be made a shipped to the salon.

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